Privacy policy
1. Introduction
We respect your privacy and are committed to protecting personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa.
This Privacy Policy explains how we collect, use, store, and protect personal information when using our QR code tipping platform (“the Service”).
The Service allows members of the public to tip registered car guards electronically via QR code.
By using the Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Car Guard Information
In order to register car guards and facilitate payments, we collect the following information:
• Full name
• South African ID number
• Contact number
• Email address
• E-wallet details for payouts
This information is required for identity verification, communication, fraud prevention, and payment processing.
2.2 User (Tipper) Information
Users are not required to create an account in order to use the Service.
We do not directly collect personal identifying information from users, except for limited information processed by third-party payment providers in order to complete a transaction securely.
Payment providers may collect information such as:
• Payment method details
• Transaction reference numbers
• Basic device or payment verification information
We do not store users’ banking or card details.
3. How We Use Information
We use collected information to:
• Register and verify car guards
• Process and track tips
• Facilitate bi-weekly payouts to car guards via e-wallet
• Communicate important information to registered car guards
• Maintain platform security and prevent fraud
• Comply with legal and regulatory obligations
We do not sell or rent personal information to third parties.
4. Payment Processing
Payments are securely processed through third-party payment providers.
We do not store full financial details of users making tips.
Car guards receive payouts via e-wallet on a bi-weekly basis, less applicable platform fees and payment processing costs.
5. Platform Fees
The platform charges a 6% service fee on all tips processed.
This fee is used to maintain, operate, and improve the Service.
6. Data Protection
We take reasonable administrative, technical, and organisational measures to protect personal information from:
• Unauthorised access
• Loss or theft
• Misuse
• Disclosure
• Alteration
Access to personal information is limited only to authorised individuals necessary to operate the Service.
7. Data Retention
We retain personal information only for as long as necessary to:
• Operate the Service
• Maintain accurate financial records
• Prevent fraud
• Comply with legal obligations
8. Sharing of Information
We may share limited information with:
• Payment processors
• E-wallet providers
• Identity verification services
• Regulatory or legal authorities when required by law
We do not share personal information for advertising or marketing purposes.
9. Rights of Registered Car Guards
Registered car guards may request:
• Access to their personal information
• Correction of inaccurate information
• Removal of their information (subject to legal and financial record requirements)
Requests may be submitted to:
Email: helptiptap@gmail.com
10. Updates to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
11. Contact
For questions about this Privacy Policy:
Business Name: quick rand
Email: helptiptap@gmail.com