Returns & Refunds

Quickrand facilitates voluntary tips made via QR code.

These payments are made at the sole discretion of the customer as a gratuity and are not considered a purchase of goods or services.


No Refunds

All tips are final and non-refundable.

Once a payment has been made via the QR code, it cannot be reversed, refunded, or disputed.

By proceeding with a tip, you acknowledge and agree that:

  • The payment is voluntary
  • No goods or services are being purchased
  • No refunds or returns will be provided

No Exchanges or Returns

As no physical products are sold, returns and exchanges do not apply.


Payment Responsibility

Customers are responsible for:

  • Confirming the correct QR code before making payment
  • Entering the correct amount
  • Ensuring they intend to complete the tip

Quickrand is not responsible for incorrect payment amounts or accidental transfers.


Exceptional Circumstances

Refunds will not be issued for:

  • Change of mind
  • Accidental tipping
  • Incorrect amounts entered by the customer

We may only review a case if there is a proven technical error directly caused by our system, and any resolution will be at our sole discretion.


Contact

For any queries, please contact:

  • WhatsApp: +27 82 946 6310
  • Email: helptiptap@gmail.com

Final Acknowledgement

By scanning the QR code and completing a payment, you confirm that you have read and agreed to this policy.