Returns & Refunds
Quickrand facilitates voluntary tips made via QR code.
These payments are made at the sole discretion of the customer as a gratuity and are not considered a purchase of goods or services.
No Refunds
All tips are final and non-refundable.
Once a payment has been made via the QR code, it cannot be reversed, refunded, or disputed.
By proceeding with a tip, you acknowledge and agree that:
- The payment is voluntary
- No goods or services are being purchased
- No refunds or returns will be provided
No Exchanges or Returns
As no physical products are sold, returns and exchanges do not apply.
Payment Responsibility
Customers are responsible for:
- Confirming the correct QR code before making payment
- Entering the correct amount
- Ensuring they intend to complete the tip
Quickrand is not responsible for incorrect payment amounts or accidental transfers.
Exceptional Circumstances
Refunds will not be issued for:
- Change of mind
- Accidental tipping
- Incorrect amounts entered by the customer
We may only review a case if there is a proven technical error directly caused by our system, and any resolution will be at our sole discretion.
Contact
For any queries, please contact:
- WhatsApp: +27 82 946 6310
- Email: helptiptap@gmail.com
Final Acknowledgement
By scanning the QR code and completing a payment, you confirm that you have read and agreed to this policy.